Please be informed that our company will be totally closed from May 1th, 2021 to May 5th,2021 as Golden Week holidays

Top > Terms and Conditions

Terms and Conditions

About this store

Store name TT&CO. Global site
Dealer name TT AND COMPANY Ltd.
Sales manager DAISUKE AOKI
Location 2-1-8
EDOGAWA-KU NIIHORI, TOKYO 132-0001
Japan
Phone number 0366388698
Email address
Homepage URL http://www.ttandco-global.com

About product sales

Product delivery time

Usually your order will be shipped within a week after your payment has been confirmed.
However, if an item is out of stock or your order came during a busy period, shipping will be delayed.
Your order will be delivered by a major courier service or postal service.

Handling of defective items

Make sure to check your package when it arrives.
The following items can be exchanged free of charge.
Please return them within 7 days of receipt.

- Items different from the ones you ordered
- Damaged or dirty items

About returns

For non-defective items, please return them within 7 days of receipt.
You will be responsible for the shipping fee.
However, the following items cannot be returned.
We will refund the amount excluding the shipping fee of the time of our shipment.

- Items you have already used
- Items you have damaged
- Items you have modified or altered
- Items without their product label

Payment methods and payment period

You can use the following methods of payment on this site.
Please see the "Shipping and Payment" page for details.

Paypal

All Taxes, Customs, and Duty fees for Internationally sent items are the responsibility of the buyer. Unfortunately, we can not mark as gift or lower the value for international shipments.

Additional charges

Additional Charges

- Shipping (For more information, please refer to the "Shipping and Payment" page)

All Taxes, Customs, and Duty fees for Internationally sent items are the responsibility of the buyer. Unfortunately, we can not mark as gift or lower the value for international shipments.

Order validity period

If we cannot confirm your payment with 10 days, your order will be canceled.

Others

This shop uses an online shop platform and server provided by Future Shop Co.,Ltd.
Data posted to the server via the forms on this site is encrypted using SSL (Secure Sockets Layer) for protection.
Credit card information is encrypted and sent to a dedicated payment server run by F-REGI Co.,Ltd.
It is not stored in our own systems in any way.



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